Client Rights
Your rights as a client and how to access records or file a complaint under Texas law (HB 4224).
Your Rights as a Client
Clients receiving services from Zoe Counseling Services have the right to access their health care records and information regarding professional licensure and complaint procedures.
Requesting Your Records
Clients may request copies of their records by contacting:
Winifred Okafor, LPC Associate, LCDC, NCC, CCS, SAP
Zoe Counseling Services, LLC
2366 Doreen Street., Suite B
Grand Prairie, TX 75050
admin@zoecounselingservice.com
Requests for records will be handled in accordance with Texas state law and HIPAA regulations.
Questions About Licensure or to File a Complaint
If you have questions about a license holder or wish to file a complaint, you may contact:
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
512-305-7700